Terms & Conditions

This website is operated by Decimal Devotion, Lda, under the brand Tatara. Throughout the site, the terms “we”, “us” and “our” refer to Tatara. Tatara offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Occasionally, you can be redirected to external links, upon which we have no control or responsibility and be subject to different Terms & Conditions.

These Terms & Conditions may be changed without previous notice and at any time we find appropriate.

Legal infomation:

Legal Denomination: Decimal Devotion, Lda

NIPC/NIF (VAT number): PT514581719

Address: Rua das Silvinhas 127, 4415-117 Sermonde, Portugal

Phone Number: +351910546597 (Normal Phone Call Price)

 

Responsibility

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Our products can’t be used for illegal purposes and we do not take responsibility for negligence or against the instruction usages. Also, we are not responsible for any incident or defect related to the blades you choose to insert our products.

This website may sometimes have a section for comments. You agree to have proper conduct and not post offensive or illegal content. We reserve the right to delete or edit comments we find that do not follow this conduct.

 

Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. We have no obligation on changing this situation if it occurs.

You agree to provide the correct information on every occasion you are asked to provide on this website or by other means, including email correspondence or telephonic contact. For more information consult our Privacy Policy page.

Credit Card information is encrypted and subject to the conditions of your bank institution.

 

Products & Services

The products on this website may not be sold on any other platform or physical place, nor can be copied and sold under another name.

These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time.

Tatara reserves the right to change or update, without notice, any information contained herein; to change, without notice, the design, construction, materials, processing, or specifications of any products; and to discontinue or limit production or distribution of any products.

Furthermore, we reserve the right to limit or cancel the sales to anyone that seems to be a reseller. For online dispute resolution go to ec.europa.eu/consumers/odr

 

Payments

The price shown for the products excludes postage and packing unless specifically stated.  The price you pay might include VAT depending on where you are ordering from. Delivery to non-European countries may result in import duties payable on receipt of the goods. You will be liable for these duties. Outside the EU, the customer is responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods.

All transactions are in EUR. If you have selected a different currency when checking out then the amount charged may be slightly different to that displayed in the checkout based on your bank exchange rates.

The delivery dates are typical values and not mandatory. They may vary depending on your country of residence.

For more information consult the Packing and Shipping Section.

 

Materials & Colours

The materials of the products are subject to external factors such as humidity or exposure to light, which may alter its properties. The colors presented in this website might seem different depending on the OS, browser, and hardware you are using.

 

Returns & Warranty

The purchaser has a 15-day trial period (except for consumable products, used brushes, and towels).
If the product is unsatisfactory during this 15-day trial period, the customer may return it in perfect condition and in its original packaging (protected to eliminate damages during transport).
A refund will be done to the account of payment (less shipping and taxes), after evaluation of the product condition.

 

All products are protected with a lifetime warranty for:

  • Manufacturing defects;
  • Rust in the material;
  • Change of original properties;

Does not include:

  • Damages due to bad usage of the equipment;
  • Chemical damage due to contact with certain chemical products;
  • Damage in the thread due to drops or over-tightening;

 

Returning a package:

  • Tatara Razors offers a FedEx pick-up hassle-free return process;
  • To initiate a return, please contact our customer service team with the pick-up: Address, day & hours;
  • The pick-up service has a total cost of 35€ and can be deducted from the total refund;
  • Please check your shipping rates and delivery times before requesting a pick-up, as it may be more convenient than our pick-up service;

Delivery address:

Tatara Razors
R. Alfredo Allen n.º 455/461,
4200-135 Porto
Portugal
Tel: +351 913488413

 

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